Labor Shortages Got You Down?

Two common issues plaguing today's workplace are talent shortages and a workforce that is spread thin. While many factors are causing this shortage, the current workload burden pushes burnt-out employees past capacity, expanding the shortage and furthering the void. Some forecasters call the shortage a crisis that isn't resolving anytime soon since it is compounded by 50 years of dropping birth rates and an aging population. As a result, businesses are looking for solutions to ease the work burden of their current workforce.

Plan to Capitalize 

If we have learned anything in the last 2+ years, it's that we need to ensure that flexibility is built into the work platform, resulting in a stabilized workflow. Since efficiency and improving productivity are standard business practices, many firms turn to SaaS offerings and technology-driven tools that allow the firm flexibility for the modern workplace. Unfortunately, many businesses were unprepared for the pandemic and found themselves scrambling to find an application that allowed them to continue some semblance of a workflow.

The labor shortage is no different; those with the labor force or the foresight to mitigate future workflow were more prepared for the pandemic and had higher labor retention levels. The good news is that it's not too late to prepare for the uncertainty while capitalizing on your current labor force.

Business Solution 

Companies looking for solutions to ensure benchmarks are hit and continuing business growth are looking for a solution to help them meet quotas and mitigate future issues with labor shortages. One factor to consider is that software platforms increase individual workers' potential. The adage, "work smarter, not harder," applies; when looking to make the most of a firm's labor force, firms must consider making the most of current workers. 

Whether 1 or 100 claims handlers are employed, FileHandler Enterprise is primed for automation and productive workflow, ensuring that your claims management process is uninterrupted. Designed with office applications in mind, the claims management process is intuitive and mirrors the format of other office applications. We also use our current client's input to constantly challenge our platform and continuously reach for increased claims management performance.  

About JW Software

JW Software was started in 1989, as a software company designed to create custom business applications for small businesses in the St. Louis area. The company found a niche in the insurance industry, specifically Third-Party Administrators who needed Claims Management Software to manage their business needs and launched the claims management software. FileHandler™ has become a trusted software solution in the claims and risk management market for the past 31 years. JW Software is continuing its growth and evolution in 2021 with the launch of FileHandler Enterprise™, the newest claims management solution incorporating the newest technology and security to the system. FileHandler Enterprise™, the flagship claims management software, and PolicyHandler, a complete Workers’ Compensation Policy Management System, have evolved to develop a comprehensive web-based software solution for businesses to effectively manage policies and insurance claims.

Contact us


Manage and Close Claims

Manage claims, process payments to parties or vendors, and provide advanced reporting necessary to manage your business - no matter the size of your company or business.


Streamline the Policy Life Cycle

PolicyHandler Enterprise's capabilities include data-driven rating tools, quoting, automated renewal processes, billing, and optional workflow tools while staying up-to-date with the latest policy tools.

Contact Us