Staying connected and supporting clients smarter is of the utmost importance. Because of this, JW Software is always looking for talented individuals in the software industry, and we believe we have found that in our newest addition, Michael. We are excited to welcome Michael to the JW Software team as an Account Manager for FileHandler Enterprise!
With nine years of customer support as an AT&T premises technician, Michael’s vast support began with his customer support at Toys R Us in video games. Supporting clients daily to implement and improve the existing system, Michael is more than qualified for JW Software’s clients’ needs as Account Manager. Above all, Michael hopes to provide exceptional customer service with his experiences.
Outside of the office, you can find Michael enjoying his two long time hobbies: video gaming and model rocketry. For 13 years Michael was lucky enough to help teach fourth, fifth, and sixth graders as a volunteer for Parkway Summer classes. Michael is also a huge sci-fi fan who is looking forward to sharing Star Trek, Star Wars, and Battle Star with his two sons.
As an Account Manager, Michael hopes to efficiently provide clients exceptional support.
JW Software was started in 1989, as a software company designed to create custom business applications for small businesses in the St. Louis area. The company found a niche in the insurance industry, specifically Third-Party Administrators that needed Claims Management Software to manage their business needs and launched the claims management software. FileHandler™ has become a trusted software solution in the claims and risk management market for the past 31 years. JW Software is continuing its growth and evolution in 2020 with the launch of FileHandler Enterprise™, the newest claims management solution incorporating the newest technology and security to the system. FileHandler Enterprise™, the flagship claims management software, and PolicyHandler, a complete Workers’ Compensation Policy Management System, have evolved to develop a comprehensive web-based software solution for businesses to effectively manage policies and insurance claims.