Worldwide, risk professionals characterize the Coronavirus as a significant risk that will continue devastating and disrupting the market. At JW Software, preparedness is key. With routine security audits and risk assessments, delivering and applying best practices is our commitment of responsiveness to the needs of our customers and associates as the situation evolves.
At JW Software, the health and well-being of our customers, associates, and communities is our top priority. We thank you for your patience as we apply our risk management preparedness plan as we drive unfamiliar lands.
JW Software is aware of the World Health Organization's escalation of the Coronavirus to a global pandemic and U.S. President Donald Trump's National State of Emergency declaration. Additionally, yesterday, Trump released new guidelines to avoid groups of more than 10 people, discretionary travel, bars, restaurants, and food courts.
Your JW Software team will continue to provide our industry-leading support and services. In the event COVID19 demands proactive measures, 100% of JW Software employees have remote access to continue operations as normal. All standard methods of contact will remain up and running, including phone, email, remote access, and web access.
Now more than ever, the claims and risk management community must unite and support one another. As industry-leading professionals, it is our responsibility to protect, assess and support JW Software's future.
We cannot voice enough our appreciation for our customers, associates, and communities who understand the situation's complexity and remain to support us through this process.
About JW Software
JW Software was started in 1989, as a software company designed to create custom business applications for small businesses in the St. Louis area. The company found a niche in the insurance industry, specifically Third-Party Administrators that needed Claims Management Software to manage their business needs and launched the claims management software. FileHandler™ has become a trusted software solution in the claims and risk management market for the past 31 years. JW Software is continuing its growth and evolution in 2020 with the launch of FileHandler Enterprise™, the newest claims management solution incorporating the newest technology and security to the system. FileHandler Enterprise™, the flagship claims management software, and PolicyHandler, a complete Workers' Compensation Policy Management System, have evolved to develop a comprehensive web-based software solution for businesses to effectively manage policies and insurance claims.