FileHandler Enterprise

is an intuitive claims administration system designed to help streamline and automate workflows for the claims and risk management market. Complete with new dashboards, reporting functionality, business intelligence tools, and improved security, FileHandler Enterprise™ is the new benchmark for Claims Management Software.

Interested in a quick preview of the new FileHandler Enterprise?

Redefining Claims Management & Reporting

Built-in Dashboards and Report Designer

FileHandler Enterprise™ will transform your company’s data into rich visuals built and defined by you. User customizable screens, layouts, and reports allow you to modify the look and feel to meet your business’s needs perfectly and export those images and files into a wide range of file extensions including: MS Word, Excel, PDF, JPG, PNG.

Enhanced Business Rules

Attach business rules to virtually any button in the system and automatically generate, emails, letters, reports, diaries, or notes on the completion of a task.

Seamless Third Party Integrations

FileHandler Enterprise™ software integrates effortlessly with third parties. For example: EDI, ISO, Medicare, Medical Bill review, Pharmacy Bill Review, OFAC, and more.

Browser Independent

FileHandler Enterprise™ is now HTML 5 and CSS3 compliant, which also provides more freedom to use your favorite web-browser, while also eliminating the need for Active X controls. This ensures a more personalized user experience as well as the ability to utilize mobile devices.

FileHandler Enterprise also features:

Claim Notes & Diaries

Improve workflow with scheduled notices of important tasks or updates about the claim.

Claim Chronology

Gives a snapshot of all activity associated with a claim with time and date stamp.

And Powerful Email & Letter Capabilities

Including letter templates and multiple recipient capabilities

Integrated Imaging & Attachments

Allows you to upload images and attachments directly to the claim. Attach images or attachments directly to notes, diaries, and payments with the optional imaging module.


Details featuring check and non-check display

The Benchmark of Service & Support!


JW Software offers unlimited phone and web-based training and support, at no additional charge for our clients. All training and support is handled by JW support experts from our St. Louis, Missouri based Headquarters. *On-site training for our clients is also available. *Additional charges may apply.

Project Implementation

JW Software utilizes a standard template for the implementation process. This process includes six major phases: Identification, Design, Development, Testing/Validation, Production, and Post-Product. This methodology has helped JW Software implement over 200 clients over with a 100% success rate.


PolicyHandler and FileHandler software are updated each year with at least one major and several minor releases. All JW Software clients are members of our User Group and help to decide the new features included in the major release.

Data Conversion

We have converted over 200+ systems with a 100% success rate. Our experience provides extensive knowledge in database structures and data relationships in the industry.

If you would like someone from JW Software to contact you to see how we may help you with your business needs, please fill out and submit this form.

JW Software, Inc. is a privately held company dedicated to providing the best claims management software system to the market since 1989. FileHandler Enterprise, PolicyHandler, and our customized solutions have helped our customers manage their business needs for over 28 years.

5 + 9 =