BPO
JW Software can help provide Business Process Outsourcing additional service offerings with our claims and policy administration software, PolicyHandler Enterprise and FileHandler Enterprise. Our software solutions can be tailored to suit BPO’s service workflow, improve administrator and user productivity, and speed up processes. We offer high efficiency and flexibility, allowing your business integration to be cost-effective. PolicyHandler Enterprise shares the same database as FileHandler Enterprise, centralizing data and ensuring your business are working with the most current data feedback.
With both software offerings, we help close critical communication gaps with your clients through a customizable email and letter template that has autofill capabilities from claim and policy pertinent data. In addition, we offer a full suite of support services, including data conversions, staff training, and continuous improvement to keep BPO’s up-to-date with the latest features and security.
Policy Administration
Our Workers' Comp policy administration software offers flexibility and scalability, allowing your business to customize the software to serve each client's unique needs. With PolicyHandler Enterprise, logical functionality streamlines the quote-to-issuance workflow. We have also simplified the workflow with a copy-quote allowing for re-use of quotes when edits are needed before re-issuance.
PolicyHandler Enterprise is packed with automation features and workflow modules to help BPO’s stay on top of policy maintenance and renewals with timely reminders and customizable notifications. Designed for any market, our software includes:
- Loss Cost Table
- Customizable Rating Variable
- Robust Task Panel
- Customizable Billing Standards and Scheduling
Claims Management
FileHandler Enterprise offers simple and time-efficient full-cycle claims management, from first notice of loss to closure; we help your business process faster and avoid costly errors. Loss runs, and claim audits are user-friendly processes with our customizable report builder, enabling users to pull and send hyperlinked reports. Our interfacing capabilities integrate with current third-party systems with our software, ensuring a seamless workflow. Also included are:
- Risk Management Information System (RMIS)
- Automated Business Rules
- Real-time Customizable Dashboards
- Live Task Panel
Contact us
If you are a BPO and would like to find out more, we can give you a live demo of our software and answer any questions you might have. You can reach our experts by calling 314-843-5950 or filling out our form below.
