07/28/2020
"The system is extremely user friendly for my claims managers, adjusters, support staff and clients. The JW Software support staff are easy to reach and extremely knowledgeable. Any claims management system is only as good as the staff that supports it, and JW Software has always provided excellent support staff over the last 10 years we have been with them. The system is always on-line..."
— Joshua C.
Read the Full Review07/21/2020
"Filehandler Enterprise is very easy to use, especially if you were on the legacy system."
— Jill J.
Read the Full Review07/22/2020
"The client dashboard program. It has been very useful."
— Michael M.
Read the Full Review06/26/2020
"You can easily move throughout the system. The staff is very helpful when there are problems."
— Sarah P.
Read the Full Review07/22/2020
"It's a one stop platform for handling claims across lines of business. The system is highly configurable out of the box and JW Software helps you build it to what you need. The ability to customize the system is there, but with the configurations available, you can accomplish your process without needing special development."
— Mike S.
Read the Full Review02/28/2022
"The drag and drop feature in document management is a huge time saver as well as the ability to view attachment without opening. The screens are customizable to my company's needs. The reporting tool is very different from the legacy system. Creating Adhoc reports has been difficult without assistance."
— User in Insurance
Read the Full Review10/19/2023
"It is very user friendly. Excellent reporting capabilities…FHE solves our need to provide claims administrative services to our self-insured clients."
— User in Insurance
Read the Full Review10/19/2023
"Very user friendly, customizable as needed and great resources at JW Software to assist. A lot of great features…Great features for posting payales that provide guidenece for not paying duplicate payments."
— Amy P.
Read the Full Review06/25/2020
"JW Software provides personal and attentive support for FileHandler. There is little wait time and it's nice to contact a person when we run into issues."
— Administrator in Insurance
Read the Full Review10/24/2023
"FHE is perfect for one-stop claim handling. No need to work in multiple programs and the system continues to work even when you are offline with the report scheduler. Such a time saver! Their customer service is top-notch & they are in touch with their individual client's needs."
— Jennifer J.
Read the Full Review10/18/2023
"The filehandler system is easily configurable to meet our constantly changing business needs. Additionally, the dedicated team is readily available to assist with questions or troubleshoot various system specific items. Lastly, the entire team made the implementation appear to be seamless. The team was extremely involved in understanding our original system, our business processes and client expectations."
— Michelle H.
Read the Full Review
Manage claims, process payments to parties or vendors, and provide advanced reporting necessary to manage your business - no matter the size of your company or business.
PolicyHandler Enterprise's™ capabilities include data-driven rating tools, quoting, automated renewal processes, billing, and optional workflow tools while staying up-to-date with the latest policy tools.