“Exceptional Support Team / Great User Interface”
07/22/2020
"The software is one of the only fully customizable claims applications that I have used giving the DB Admin the ability to be able to create their own dashboards, reports, and user interface all while maintaining a relational database. The Support team is exceptional, they really work with the client to ensure they are getting what they need out of the product and always very responsive to any..."
— Caitlin P.
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“Great Software”
07/22/2020
"Great software for claim administration and tracking of Workers’ Compensation cost."
— Enrique L.
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“It is a good claims management process and possible to customize to any company’s needs”
02/28/2022
"I like that you can find everything related to a claim in one place. I like that emailing and communication can happen straight from the system. I like that JW will work with you to integrate with other company software as needed. It's an excellent tool for managing insurance losses and incidents. I recommend you work with JW software closely to set up your first notice screens so that you are getting the information from your intake process. These can be specialized to your companies needs, and I wish we had done this process better in the beginning."
— Bethany F.
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“FHE has several great qualities that are easy to use.”
08/28/2022
"FHE has several great qualities that are easy to use. The ability to move screen from screen without pause is the best feature. It is easy to read, and proivdes up to date information quickly for diary, new attachments, and new claims. Time-saving when numerous attachments are needed, easy to click on all, download and forward. This makes us more productive. The only downside is finding an attachment to a file note in the attachment section if the file is old and has 100's of attachments. Work through the whole system. Self-explanatory mostly, and easy to get used to."
— Michael C.
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“Transition from an existing claims management system to FHE has been a HUGE upgrade!”
10/18/2023
"User friendly, intuitive, ease of implementation and integration are some of the key features amongst many other. Customer service is also very impressive with troubleshooting any questions, bugs, configuration changes."
— Himadri T.
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“A True Claims System”
10/26/2023
"The system support and responsiveness is a true partnership. The numerous tools available to an admin to design screens and business rules for claim handling efficiency. Enhanced Dashboards and Reports is the first benefit. Looking to continue to streamline and automate workflows."
— Robert D.
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“I have 10 months experience using the test environment and assisting others in production.”
10/19/2023
"The ease of use of the application as well as the reliability of it. Antyime we have faced an issue, we have received an immediate response."
— Kelly V.
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“We’re a growing company that appreciates JW’s willingness to meet our growing needs.”
10/23/2023
"I think our acocunt manager is very responsive to answering questions and resolving problems. I like that we've been able to customize the system to our unique needs. The reporting tool is very impressive, once all of the necessary fields are available on a specific report."
— Kevin G.
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