10/26/2023
"The system support and responsiveness is a true partnership. The numerous tools available to an admin to design screens and business rules for claim handling efficiency. Enhanced Dashboards and Reports is the first benefit. Looking to continue to streamline and automate workflows."
— Robert D.
Read the Full Review10/24/2023
"FHE is perfect for one-stop claim handling. No need to work in multiple programs and the system continues to work even when you are offline with the report scheduler. Such a time saver! Their customer service is top-notch & they are in touch with their individual client's needs."
— Jennifer J.
Read the Full Review10/23/2023
"I think our acocunt manager is very responsive to answering questions and resolving problems. I like that we've been able to customize the system to our unique needs. The reporting tool is very impressive, once all of the necessary fields are available on a specific report."
— Kevin G.
Read the Full Review10/19/2023
"The ease of use of the application as well as the reliability of it. Antyime we have faced an issue, we have received an immediate response."
— Kelly V.
Read the Full Review10/19/2023
"Very user friendly, customizable as needed and great resources at JW Software to assist. A lot of great features…Great features for posting payales that provide guidenece for not paying duplicate payments."
— Amy P.
Read the Full Review10/19/2023
"It is very user friendly. Excellent reporting capabilities…FHE solves our need to provide claims administrative services to our self-insured clients."
— User in Insurance
Read the Full Review10/18/2023
"The filehandler system is easily configurable to meet our constantly changing business needs. Additionally, the dedicated team is readily available to assist with questions or troubleshoot various system specific items. Lastly, the entire team made the implementation appear to be seamless. The team was extremely involved in understanding our original system, our business processes and client expectations."
— Michelle H.
Read the Full Review10/18/2023
"User friendly, intuitive, ease of implementation and integration are some of the key features amongst many other. Customer service is also very impressive with troubleshooting any questions, bugs, configuration changes."
— Himadri T.
Read the Full Review08/28/2022
"FHE has several great qualities that are easy to use. The ability to move screen from screen without pause is the best feature. It is easy to read, and proivdes up to date information quickly for diary, new attachments, and new claims. Time-saving when numerous attachments are needed, easy to click on all, download and forward. This makes us more productive. The only downside is finding an attachment to a file note in the attachment section if the file is old and has 100's of attachments. Work through the whole system. Self-explanatory mostly, and easy to get used to."
— Michael C.
Read the Full Review06/25/2022
"Claim and data management is much improved with this software. The data graphs are not the easiest to build and it doesn't quite have all calculations built in for comparison graphing. I would also really like the ability to export data from the search results as well as export data from the graphs results."
— Adminstrator in Staffing and Recruiting
Read the Full Review02/28/2022
"The drag and drop feature in document management is a huge time saver as well as the ability to view attachment without opening. The screens are customizable to my company's needs. The reporting tool is very different from the legacy system. Creating Adhoc reports has been difficult without assistance."
— User in Insurance
Read the Full Review02/28/2022
"I like that you can find everything related to a claim in one place. I like that emailing and communication can happen straight from the system. I like that JW will work with you to integrate with other company software as needed. It's an excellent tool for managing insurance losses and incidents. I recommend you work with JW software closely to set up your first notice screens so that you are getting the information from your intake process. These can be specialized to your companies needs, and I wish we had done this process better in the beginning."
— Bethany F.
Read the Full Review
Manage claims, process payments to parties or vendors, and provide advanced reporting necessary to manage your business - no matter the size of your company or business.
PolicyHandler Enterprise's™ capabilities include data-driven rating tools, quoting, automated renewal processes, billing, and optional workflow tools while staying up-to-date with the latest policy tools.