Start with customer expectation at the first notice of loss With an increasing demand in customers seeking digitalsolutions that improve the claims process and their experience interacting withinsurance carriers, the insurance industry is rapidly adapting to the changingmarketplace.  When choosing insurance policies, customers today arecareful...

The key to capturing value from the start isidentifying how digitization can lead to a fundamental shift in how companiesinteract with their customers.  Customersno longer deal with hassle filled processes defined by a carrier’s internallegacy application with technical limitations. Instead, digital technology and the redesign of the cust...

Staying connected and supporting clients smarter is of the utmostimportance.  Because of this, JW Softwareis always looking for talented individuals in the software industry, and webelieve we have found that in our newest addition, Erin.  We are excited to welcome Erin to the JWSoftware team as an Account Manager for FileHandler Enterpris...

St.Louis, September 10, 2020: JW SOFTWARE proudly announced today that they have been named “Company of the Year”by CIO Insurance Outlook’s Top 10 Claims Processing and Management SolutionProviders 2020.  CIO Insurance Outlook is a print-based platform where CIOs, IT VPS, CTOs, and other decision-makers shareleading insurance market insights a...

Countlessinsurance carries today are not equipped with the digital tools and platformsneeded to enable their employees to work solely remote. As thecurrent global pandemic continues, insurance carriers are accelerating theirinnovation timelines in the areas of automation, machine learning, and big dataanalytics.  Each of these emerging areaswi...

Staying connected and supporting clients smarteris of the utmost importance.  Because ofthis, JW Software is always looking for talented individuals in the softwareindustry, and we believe we have found that in our newest addition, Michael.  We are excited to welcome Michael to the JWSoftware team as an Account Manager for FileHandler Ent...

‘Cutting-edge’ agencies are advancing past ‘outdated’operations in the COVID-19 era.  It is not too late. If you feel like your agency is slipping fast, you may be right. Change was gaining momentum before, but COVID-19 has putthat change in high-gear.  Once more, it is not too late. However, if you slip into the pre-pandemic mindset...

Meeting modern consumer expectations is a business necessity; exceeding them is how insurers can stay relevant and competitive.  In today's digital administration technology climate, improving the productivity and capabilities of insurers, their staff, and the overall business has infinite potential.  McKinsey reports, "Standard...

JW Software year in review: 2019 was another year of milestones, innovations, and developing future insurance technology. And with so much happening, we wanted to highlight some of the exciting moments and ideas that came about last year. We pride ourselves on providing software solutions you can trust and we pushed our services and support to...

When is the last time you finished everything on your daily to-do list? From adjusters to executives, employees are constantly juggling various responsibilities and racing to meet deadlines. In order to multi-task and manage time effectively, staying organized is a must. In today's rapidly advancing world, technology is everywhere. Failing to embra...

JW Software Can Help Lack of customer support and service Inadequate functionality of current system Feeling stuck due to old versions and costly upgrades Slow close rates of claims dues to manual settlement of claims Excel sheets or manual processes are becoming too time consuming to manage Claim Jump The Claim Jump Program is designed to help com...

FileHandler Enterprise 2.0 is HERE We’re excited to announce that FileHandler Enterprise 2.0 is now available! This major update provides customers with a progressive interface that combines additional functionality with a new look and feel, while maintaining all the original features of the current FileHandler Application. What’s new with FileHand...

PRO Resources – October 2018 – JW Software, Inc. JW Software is excited to announce that PRO Resources has moved into production with FileHandler Enterprise Claims Administrative software. PRO Resources will utilize FileHandler Enterprise to manage workers’ compensation claims, risk management, and provide specialized reporting to their business pa...