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FNOL: Jump ahead of customer expectancies

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Start with customer expectation at the first notice of loss With an increasing demand in customers seeking digitalsolutions that improve the claims process and their experience interacting withinsurance carriers, the insurance industry is rapidly adapting to the changingmarketplace.  When choosing insurance policies, customers today arecareful...
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Capturing value from the start

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The key to capturing value from the start isidentifying how digitization can lead to a fundamental shift in how companiesinteract with their customers.  Customersno longer deal with hassle filled processes defined by a carrier’s internallegacy application with technical limitations. Instead, digital technology and the redesign of the cust...
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Greet Our Newest Account Manager

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Staying connected and supporting clients smarter is of the utmostimportance.  Because of this, JW Softwareis always looking for talented individuals in the software industry, and webelieve we have found that in our newest addition, Erin.  We are excited to welcome Erin to the JWSoftware team as an Account Manager for FileHandler Enterpris...
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JW Software named Company of the Year by CIO Insurance Outlook

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St.Louis, September 10, 2020: JW SOFTWARE proudly announced today that they have been named “Company of the Year”by CIO Insurance Outlook’s Top 10 Claims Processing and Management SolutionProviders 2020.  CIO Insurance Outlook is a print-based platform where CIOs, IT VPS, CTOs, and other decision-makers shareleading insurance market insights a...
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IT Challenges as Insurance steps to a permanent remote workforce

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Countlessinsurance carries today are not equipped with the digital tools and platformsneeded to enable their employees to work solely remote. As thecurrent global pandemic continues, insurance carriers are accelerating theirinnovation timelines in the areas of automation, machine learning, and big dataanalytics.  Each of these emerging areaswi...
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Welcome Our Newest Account Manager

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Staying connected and supporting clients smarteris of the utmost importance.  Because ofthis, JW Software is always looking for talented individuals in the softwareindustry, and we believe we have found that in our newest addition, Michael.  We are excited to welcome Michael to the JWSoftware team as an Account Manager for FileHandler Ent...
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Simplifying Implementation with a Core Digital Platform Strategy

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Meeting modern consumer expectations is a business necessity; exceeding them is how insurers can stay relevant and competitive.  In today's digital administration technology climate, improving the productivity and capabilities of insurers, their staff, and the overall business has infinite potential.  McKinsey reports, "Standard...
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Announcing our Newest Account Manager

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Now more than ever, it is important to stay connected and support clients differently.  JW Software is always looking for talented individuals in the software sector, and we believe we have found just that in our newest addition, Zach. We are excited to welcome Zach to the JW Software team as an Account Manager for FileHandler Enterprise!...
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How FileHandler lets you be there when customers need you most

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Our cloud-based claims management technology is the most vital way to keep your insurance business running anytime, anywhere. The COVID-19 outbreak continues to increase uncertainty for individuals and businesses, driving demand for new standards of service and anxiety around how to effectively manage a more remote working space than ever before.&n...
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JW Software and WorkersCompensation.com announce an update to their existing partner program for integrating and populating the FlashFormSSL within FileHandler Enterprise

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Providing the Workers' Compensation Industry, a clear view to partners you can trust St. Louis, February 27, 2020: Market-leading claims management solution provider JW Software, Inc. and WorkersCompensation.com have made updates to their long-existing partnership to provide an enhanced, streamlined workers compensation state forms generator (Flash...
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JW Software 2019 Review

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JW Software year in review: 2019 was another year of milestones, innovations, and developing future insurance technology. And with so much happening, we wanted to highlight some of the exciting moments and ideas that came about last year. We pride ourselves on providing software solutions you can trust and we pushed our services and support to...
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Congratulate Our Newest System Admin!

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JW Software is always looking for talented individuals in the software industry, and we believe we have found just that in our newest addition, Jason. We are excited to welcome Jason to the JW Software staff as a System Administrator for FileHandler Enterprise! With experience as a Network Analyst and Data Migration Analyst, Jason is looking t...
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What We Learned When Attending National Workers' Compensation & Disability 2019

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Did you attend the biggest expo in the industry? From workers' compensation professionals to high-profile speakers', attendees were able to experience the newest solutions from leading vendors and earn industry knowledge through sponsored sessions.  As the largest national workers' compensation and disability conference, NWCDC gave attendees a...
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End YOUR Organizational Stress NOW and Ensure Your Business’s Success in This Competitive Time

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When is the last time you finished everything on your daily to-do list? From adjusters to executives, employees are constantly juggling various responsibilities and racing to meet deadlines. In order to multi-task and manage time effectively, staying organized is a must. In today's rapidly advancing world, technology is everywhere. Failing to embra...
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5 Reasons You Should Look at A New Claims Software:

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JW Software Can Help Lack of customer support and service Inadequate functionality of current system Feeling stuck due to old versions and costly upgrades Slow close rates of claims dues to manual settlement of claims Excel sheets or manual processes are becoming too time consuming to manage Claim Jump The Claim Jump Program is designed to help com...
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JW Software Launches FileHandler Enterprise 2.0

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FileHandler Enterprise 2.0 is HERE We’re excited to announce that FileHandler Enterprise 2.0 is now available! This major update provides customers with a progressive interface that combines additional functionality with a new look and feel, while maintaining all the original features of the current FileHandler Application. What’s new with FileHand...
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Why now is the right time to go live

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PRO Resources – October 2018 – JW Software, Inc. JW Software is excited to announce that PRO Resources has moved into production with FileHandler Enterprise Claims Administrative software. PRO Resources will utilize FileHandler Enterprise to manage workers’ compensation claims, risk management, and provide specialized reporting to their business pa...
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Exclusive: CIO Names JW Software Top 10 Claims Processing & Management Solution Providers 2018

CIO Names JW Software Top 10 Claims Providers – September 2018 – JW Software, Inc. With over 30 years’ experience of claims processing management, Insurance CIO Outlook names JW Software as one of the Top 10 Claims Processing and Management Solution Providers in 2018 with our ‘Hassle-Free Claims Management’ systems. Emphasizing on our two products,...
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Primacy Risk Goes Live!

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JW Software, Inc. Announced today that Primacy Risk Services has moved into production with the FileHandler Enterprise Claims Administrative software. Primacy Risk Services will utilize the FileHandler Enterprise product to manage the risk management needs of their customers, as well as, the claims process for Workers Compensation and Auto Liabilit...
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JW Software & RIMS 2018 Annual Conference & Exhibition!

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JW Software is Gearing Up for the RIMS 2018 Annual Conference! JW Software will be exhibiting at RIMS 2018 from April 15 – 18 in San Antonio. Be sure to stop by our booth #820 and see JW Software’s new Claims Administration System, FileHandler Enterprise™. RIMS 2018 Annual Conference & Exhibition is the premier event for the risk management communi...
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Next Level Administrators moves into production on FileHandler!

JW Software announced today that Next Level Administrators has officially gone live with FileHandler. FileHandler recently released its’ 11th major release of its browser-based claims administration software with remarkable enhancements improving its rich functionality and usability. FileHandler is going to allow Next Level Administrators to grow t...
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JW Software's 13th Annual User Group Conference

JW Software held its 13th annual user conference May 11 – 13, at the New York, New York Hotel and Casino in Las Vegas, Nevada. The conference was attended by 54 of our clients and 6 of our employees. I am very excited about the support we receive each and every year and this was our most attended one thus far. The conference kicked off Wednesday ni...
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Normandy Insurance Moves JW Software’s FileHandler into Production

JW Software, Inc. announced today that Normandy Insurance Company has recently transitioned to FileHandler, a web-based Claims Management System. This transition now provides Normandy a complete end-to-end solution with its previous integration of JW Software’s PolicyHandler Administration System, implemented at the beginning of last year. “JW Soft...
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Annual User Group Conference

The JW Software User Group Conference provides a round table atmosphere that gives JW Software clients an opportunity to network with other JWS clients, voice their opinions, and vote on future enhancements to the FileHandler claim system. We look forward to sharing the occasion with as many of you as possible! The conference includes: Three nights...
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JW Software, Inc. to visit National NCCI Conference 2016

Come meet us in Orlando, Florida at the NCCI Conference (AIS) on May 5th-May 6th. Learn how PolicyHandler, our Workers’ Compensation Policy Management System can help you with reporting your policy and claim data to NCCI. Contact Our Experts Today Fill out the form below or contact our team by calling 314-843-5950 For more information. Contact Our ...
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RIMS 2016

Come meet with us at our booth #2431 at the RIMS Annual Conference in San Diego, CA, from April 10th-13th. This is our 22nd year attending, always great to be part of! This year Laura Goddard, Sean Clawson, and Stephanie Wieland are attending. We are still setting up appointments during the show for FileHandler and PolicyHandler demos and new softw...
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Interview with Jim Wieland, President and CEO of JW Software, Inc.

Recently, the reputable Workers Compensation resource and website, Claimwire, chose to interview the President and CEO of JW Software, Jim Wieland. Author Steve Schmutz and Jim share a very similar career path, as both individuals started out as software programmers and eventually made the Workers Compensation and Claims environment into a lifelong...
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County Technical Services, Inc. moves into Production on FileHandler

JW Software, Inc. announced today that County Technical Services, Inc. has officially gone live with FileHandler. FileHandler just released its’ 11th major release of its browser-based claims administration software with remarkable enhancements improving its rich functionality and usability. "We’re excited CTSI selected FileHandler as their system ...
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