As claims technology advances, carriers must turn theirfocus on customer challenges and allow them to lead efforts to solutions. Since the onset of the coronavirus insurers have felt theneed to innovate at a rapid speed. However, many have been upgrading and implementing new digital solutionsfor the past several years.  This rapidchange t...

Getting claims right the first time can reduce headachesacross the insurance process, from adjusters to the insured. Do you find manual claim data entry cumbersome?  Within the insurance market, third-partyadministrators, self-insureds, and risk managers can all find themselves behindthe claims tech curve.  With manual dataentry and numer...

JW Software year in review: 2020 was another year ofmilestones, innovations, and developing future insurance technology. And withso much happening, we wanted to highlight some of the exciting moments andideas that came about last year. We pride ourselves on providing softwaresolutions you can trust, and we pushed our services andsupp...

JW Software Announces the Resignation of Company President, James (Jim) Wieland; Jason Williams to become the next President. After 32 years of serving as the Founder and President of JW Software, Jim has decided to step down as the President of JW Software. Jim’s trusted Executive Team, will take over the day-to-day operations of the company. Jim ...

The spread of COVID-19 has dramatically changed our world,overthrowing everything from our daily routines to where and how we canwork.  While these changes have thus createda lot of uncertainly and conjecture about our future, we are also seeing majorshifts in how business is conducted with an encouraging acceleration ofchange.  Consequen...

FileHandlerEnterprise 3.0 is HERE We are excitedto announce that FileHandler Enterprise 3.0 is now available!  This major update enables customers toeffectively automate administrative tasks and better manage claims managementworkflows while maintaining the original features of the current FileHandlerApplication.  Additionally, the RMISen...

Start with customer expectation at the first notice of loss With an increasing demand in customers seeking digitalsolutions that improve the claims process and their experience interacting withinsurance carriers, the insurance industry is rapidly adapting to the changingmarketplace.  When choosing insurance policies, customers today arecareful...

The key to capturing value from the start isidentifying how digitization can lead to a fundamental shift in how companiesinteract with their customers.  Customersno longer deal with hassle filled processes defined by a carrier’s internallegacy application with technical limitations. Instead, digital technology and the redesign of the cust...

Staying connected and supporting clients smarter is of the utmostimportance.  Because of this, JW Softwareis always looking for talented individuals in the software industry, and webelieve we have found that in our newest addition, Erin.  We are excited to welcome Erin to the JWSoftware team as an Account Manager for FileHandler Enterpris...

St.Louis, September 10, 2020: JW SOFTWARE proudly announced today that they have been named “Company of the Year”by CIO Insurance Outlook’s Top 10 Claims Processing and Management SolutionProviders 2020.  CIO Insurance Outlook is a print-based platform where CIOs, IT VPS, CTOs, and other decision-makers shareleading insurance market insights a...