Initially reported by Reuters, early Tuesday, June 8th,2021, government, news, and social media websites were hit by an hour-longoutage in their AWS environment. The outage linked to a US-based company,Fastly Inc., stating the disruption was from a “service configuration,”not explaining any further.  At the beginning of the outage, “nearly21,0...

Collaborate.Innovate. Cultivate Virtually at ACE 2021 Designed to support claims and insurance executives alikefrom emerging risks for a more successful customer experience, America’s ClaimsExecutive Leadership Forum (ACE) was quite the virtual hit this year.  Both attendees and exhibitors learned newproblem-solving strategies around "customer...

RIMS Live 2021 JW Software was a proud exhibitor at this year’s virtual RIMS LIVE 2021 event forrisk management professionals.  With 100+hours of knowledge-building and thought-leading insight, RIMS LIVE 2021 wasdigitally game-changing.  Both attendeesand exhibitors had the opportunity to discover new risk trends from top ThoughtLeaders i...

Claims adjusters can have a taxing job evaluating thelegitimacy and accuracy of damage claims. Often, adjusters are pulled in multiple directions.  Simultaneously they work with severaldifferent clients, conducting research, spending time in the field assessingproperty damage, and usually managing numerous claims.  Thus, many adjuste...

Have you considered the impact a broken spreadsheet mayhave on your business?  Spreadsheets ofrisk data open businesses up to the potential of additional liabilities – thevery thing they were trying to diminish! Learn how to recognize spreadsheet risk and spot common errors to helpyour business reduces its exposure.  Have you ever in...

TPAs are beholden to manual claims tasks that lack effectiveproductivity.  Automation can help. Learnthe 4 steps TPAs need to take before they can start processing claims more effectivelywith automation. TPA’s first support clients by processing claims and improving theirclaims’ outcomes.  Next, and mostimportantly, you are face-to-face w...

As claims technology advances, carriers must turn theirfocus on customer challenges and allow them to lead efforts to solutions. Since the onset of the coronavirus insurers have felt theneed to innovate at a rapid speed. However, many have been upgrading and implementing new digital solutionsfor the past several years.  This rapidchange t...

Getting claims right the first time can reduce headachesacross the insurance process, from adjusters to the insured. Do you find manual claim data entry cumbersome?  Within the insurance market, third-partyadministrators, self-insureds, and risk managers can all find themselves behindthe claims tech curve.  With manual dataentry and numer...

JW Software year in review: 2020 was another year ofmilestones, innovations, and developing future insurance technology. And withso much happening, we wanted to highlight some of the exciting moments andideas that came about last year. We pride ourselves on providing softwaresolutions you can trust, and we pushed our services andsupp...

JW Software Announces the Resignation of Company President, James (Jim) Wieland; Jason Williams to become the next President. After 32 years of serving as the Founder and President of JW Software, Jim has decided to step down as the President of JW Software. Jim’s trusted Executive Team, will take over the day-to-day operations of the company. Jim ...