JW offers four distinct training classes for our clients. These classes are typically held on-site at the client location however JW also has employed Web-based tools, i.e., WebEx, when applicable.

• General User Training:
  This training sessions generally lasts 1day and covers all of the basics of FileHandler – Reserves, Payments, Correspondence, Litigation, Subrogation, Status, Notes, and Claim Information.
• FH Administrator Training:
  This training generally is one day and covers Administration of FileHandler Security, Check Printing, End User Support, and other functions.
• FH Report Training:
  This training generally is one day and covers the standard reports – including, filtering, grouping and running the reports in a variety of formats – including pdf, word, excel.
• Report Writer Training:
  If the user opts to use the FH Report Writer, 2 days of training on creating new reports and exports is recommended.
• 'Train-the-Trainer’:
  This approach to training is one additional option for clients who employ the appropriate resources within their organization. Further discussions will be required to determine if this is the most appropriate approach for the client.