Although JW Software has been strategically focused over its twenty-plus year history to provide a suite of software systems both comprehensive enough to meet a variety of business needs as well as flexible and nimble enough to respond to a changing and evolving business climate, we as an organization realize that our customers have their own customers who may indeed have unique and specific demands that deviate from the norm and therefore require the system to be expanded in a unique and custom way.
In these situations, we encourage our clients to fully leverage JW Software’s highly experienced staff of analysts and developers to meet these business challenges through our custom programming services. With an average staff tenure of over seven (7) years in the insurance technology vertical (all with JW Software), we are confident and experienced to customize the system the first time so as to allow our clients to provide their clients exceptional customer service.
All custom projects are initiated with a custom scope of work accompanied by a not-to-exceed estimate that is mutually agreed-upon by both parties. When programming and testing is complete, the client moves into production on the new customized version which is fully supported going forward.