St Louis, MO. May 30, 2008 – Gibson and Associates announced today that the organization has moved into full production on the FileHandler System for its Third Party Administration and Claims Adjustment business.
”Bringing on a new client with the experience, market presence and knowledge of G&A is terrific” said Tim Cuckow, V.P., of Sales and Marketing for JWS. “We are excited about G&A truly ‘testing the limits’ of FileHandler, specifically utilizing both the system’s billing module for time and expense invoicing along with all the other claims management functionality in the product”.
”We chose JW Software because after reviewing a number of claims management systems, we felt JW could provide the right product for our needs at a competitive price,” said BJ Joplin, General Council of Gibson and Associates. “Their staff was knowledgeable and willing to take the time to assess our needs. They provided us the support necessary to make our transition to FileHandler as seamless as possible.
“We believe FileHandler will help us provide a better service to our clients, insured’s and claimants, and increase our efficiency,” continued Joplin. “We've already noticed an improvement in our file handling through the flexible diary system, and automation of necessary tasks that used to be time consuming and inefficient.”
“Working with a client that has such diverse system requirements proved to be challenging however both JWS and G&A were pleased with the results of the implementation and we both anticipate dramatic improvements in workflow efficiency and productivity, providing the framework for growth,” said Laura Goddard, JW Project Manager.
About Gibson and Associates:
As a full service Third Party Administrator with adjusting staff averaging over 25 years of adjusting, administration and litigation management experience, Gibson & Associates administers claims on a nationwide basis and adjusts claims in Southwest Missouri, Northwest Arkansas, Southeast Kansas and Northwest Oklahoma. In addition, Gibson specializes in claims administration for the Excess and Surplus marketplace with a significant number of relationships within the London marketplace. We currently administer a number of facilities programs both on-going and in run-off with programs ranging from single and multi-state binding authorities to nationwide programs. Discover more about Gibson & Associates at www.gibsonpcm.com.
