Get More Information

General Claims Management Functionality
Lines of Business Modules
Optional Modules and Interfaces
Hardware/Software Requirements

Lines of Business Modules

  • Workers Compensation Line of Business (LOB)
    FileHandler’s Workers Compensation LOB tracks demographic and detailed claim information for injured workers. The system fully integrates and automatically calculates lost time based upon the state rate calculations. The recurring payment functionality allows for payments to be scheduled and generated automatically following setup.

    The Workers Compensation LOB tracks employee wage and medical information as well as tracking lost days and restricted workdays. FileHandler’s dynamic forms library is continually being expanded to include all jurisdictionally mandated forms into the base FileHandler Workers Compensation LOB. Forms and letters are maintained and supported through the annual support and maintenance. Additional features include:

    • Optional interface to employee’s human resource system
    • OSHA tracking and reporting
    • Configurable business rules to comply with jurisdictional requirements
  • Auto LOB
    FileHandler’s Auto LOB allows for multiple adjusters to be assigned to one claim. Features are opened at the party level, and each feature has its own status and can have its own owner. For example an insured party on a file could have two features open and one closed, all of which may have different handlers. In addition to tracking extensive vehicle information FileHandler also tracks salvage, subrogation and estimate information.
  • General Liability LOB
    FileHandler’s General Liability LOB was designed to provide an open architecture allowing for multiple parties a to be assigned to an individual file. Each party will have a unique set of financials, notes, diaries, etc., associated with. In addition, multiple adjusters can be assigned to a file down to the reserve or feature level. Subrogation functionality exists to facilitate tracking Subrogation recoveries on the files
  • Property LOB
    FileHandler’s Property Line of Business has a very open architecture allowing for multiple parties and multiple properties to be assigned to an individual file. Extensive property information is captured on the Property screens. Features are opened at the party level, and each feature has it’s own status and can have it’s own owner. Subrogation functionality exists to facilitate tracking Subrogation recoveries on the files.
  • Professional Liability/Medical Malpractice Line of Business
    The Professional Liability (PL) module is designed to manage claims surrounding alleged negligent acts or errors in the performance of a client’s professional services. Similar to the General Liability module, each party will have a unique set of financials, notes, diaries, etc., associated with. The PL module expands however a unique set of data elements (both PL related and Defendant related) and reports to provide a comprehensive claim picture, specifically:

    Data elements: Litigation indicator and change date, Defendant List (including whether they've been named, served and which fund is applicable) along with additional reportable fields:

    • Place of Injury
    • Location of Injury
    • Severity Code
    • Practice Type
    • Institution Name/City, State, Zip
    • Disposition, Settlement and Court Codes

    Defendant Status elements: Date when served/named, date reported to State along with additional reportable fields:

    • Work Organization Name/Address/City, State, Zip
    • DEA Numbers (up to four)
    • Employee ID
    • Fund Designator
    • Professional Code
    • Specialty Code
    • Medical School/Year Graduated
    • Hospital Affiliations
    • License State(s), License Number(s), Field of License Code(s)

    PL Specific Reports:

    • One (1) State-Specific report (if applicable)
    • Federal Report
    • Claim Report
    • Physician Report



Upload Your RFP
Request A Call
JW Clients
Upcoming Events

2010 Natl WC Conf
Las Vegas Convention Center
3150 Paradise Road
Las Vegas, NV
November 10-12, 2010
Booth #409