“Atlas is always looking to improve our customer service programs by adopting the best technology. FileHandler will improve Atlas’ workflow and allow us to spend more time building relationships with our customers.”

Dick Arneson
Chief Technology Officer
Atlas Van Lines

“MAIF selected FileHandler for its robust functionality and its demonstrated ease of use. The obvious willingness of JW Software to customize some of the modules to fulfill MAIF-specific requirements for several features such as subrogation, payment processing, and reporting, also persuaded us to choose the FileHandler product. We are looking forward to implementing our new claims system.”

Cindy Warkentin
Director of Information Technology
Maryland Automobile Insurance Fund (MAIF)

“Aurora Public Schools is extremely excited about the opportunity to automate our claims tracking across all lines. The support and implementation process has gone very well and the JW staff have been very responsive and wonderful to work with!”

Julie Meskimen
Aurora Public Schools

“We looked at about 6 or 7 different systems and we could not find the product that really met our needs. One of JW’s existing clients recommended FileHandler and after learning more about the product and company, we realized JW and FileHandler were for us. Since moving into production on the system, our claims adjusters manage their claim files more quickly because all the information is on one screen. Our old system required the adjusters to go back and forth between screens to view related claim information.”

Anne Roberson
Operations Manager
Freeman Administrative Solutions, Inc.

"JW Software's customer service team as part of our overall business plan helps make our company stronger"

Joshua P. Cockfield
Apple Adjusters, Inc.

"With JW Software I can deliver customized solutions and data integrity to my TPA clients."

Kelley M. Whorl
Vice President-Claims
Uhlemeyer Services Administrators, Inc.

"JW Software is simply the best. Their customer service support team was there for us on day one, and they are still there for us eleven years later. When we made the decision to go with our 3rd generation of FileHandler, expectations were high - and it has exceeded our expectations! National insurance brokers, human resources consultants, and our national accounts marvel at this comprehensive, user friendly RMIS system."

Diana Craft
President and CEO
Providence Risk & Insurance Services, Inc.

"I am amazed at the depth at which FileHandler handles the detail. We have had access to and experience with major competitors and not for sale proprietary claims software and find FileHandler is on par with the best and better than most."

Gerald Busick
Associated Adjusters, Int'l

"File Handler is perfect for handling claims here at David Morse & Associates. It's flexible enough to record any data our clients want to track. Then when the inevitable complex, custom report requests come in, the structure is easy to use for creating any custom report needed. I have always been able to say "Yes, I can create that report for you". And when we want to modify File Handler a little to suit our unique needs, JW Software always does it quickly and at a good price. Sometimes we hire temporary adjusters that have worked on other systems, and they always comment on how easy and intuitive File Handler is compared to other systems they've worked on. I highly recommend File Handler."

Richard Catarineau
MIS Director
David Morse & Associates, Inc.